Return Policy

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Lambert’s Returns Center makes it easy to return an item! Items eligible for returns must have a receipt and be new, unused, and contain all original product tags, packaging, and accessories.  Items may not be washed, worn, or soiled.  Most items must be returned within 30 days.  Some items are subject to special return policies and restocking fees; see the product description for more information.  Gift Cards cannot be returned.

Online Return & Exchange Policy

Certain inventory items purchased on Lambert’s Online may be eligible for refund if requested within 15 days from day of shipment.  All Online refunds require proof of purchase, written prior approval, and can only be credited to previous credit card sales.  All returned goods for refund or exchanges that are shipped to and from customer are subject to customer shipping and handling charges.   See Uniform ordering information for additional restrictions and limitations for clothing returns and exchanges.

In-Store Return & Exchange Policy

Lambert’s Health Care gladly accepts returns made within 30 days of purchase date with receipt for most items purchased in a Lambert’s Health Care retail store.  If the item is returned after 30 days with receipt, store credit will be issued for the current price of the item.  No returns or exchanges are permitted without a receipt.



With a valid receipt, the following methods of payment are eligible for refund:

Method of Payment
Cash
Check within 10 business days
Check after 10 business days 
Credit Card
Gift Card
Type of Refund
Cash
Store Credit
Cash
Credit on original credit card used
Store Credit

The following items are not eligible for a refund or exchange:
  • Stockings
  • Bathroom Aides
  • Pillows/Cushions without plastic cover
  • Sterilized products (if opened packaging)
  • CLEARANCE ITEMS ARE FINAL SALES

If you experience a problem with the quality of the purchased merchandise, you will receive a refund after being deemed defective by manufacturer or management.




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