Return Policy
Home » Return PolicyLambert’s Returns Center makes it easy to return an item! Items eligible for returns must have a receipt and be new, unused, and contain all original product tags, packaging, and accessories. Items may not be washed, worn, or soiled. Most items must be returned within 30 days. Some items are subject to special return policies and restocking fees; see the product description for more information. Gift Cards cannot be returned.
Online Return & Exchange Policy
Certain inventory items purchased on Lambert’s Online may be eligible for refund if requested within 15 days from day of shipment. All Online refunds require proof of purchase, written prior approval, and can only be credited to previous credit card sales. All returned goods for refund or exchanges that are shipped to and from customer are subject to customer shipping and handling charges. See Uniform ordering information for additional restrictions and limitations for clothing returns and exchanges.
In-Store Return & Exchange Policy
Lambert’s Health Care gladly accepts returns made within 30 days of purchase date with receipt for most items purchased in a Lambert’s Health Care retail store. If the item is returned after 30 days with receipt, store credit will be issued for the current price of the item. No returns or exchanges are permitted without a receipt.With a valid receipt, the following methods of payment are eligible for refund:
| Method of Payment Cash Check within 10 business days Check after 10 business days Credit Card Gift Card |
Type of Refund Cash Store Credit Cash Credit on original credit card used Store Credit |
The following items are not eligible for a refund or exchange:
- Stockings
- Bathroom Aides
- Pillows/Cushions without plastic cover
- Sterilized products (if opened packaging)
- CLEARANCE ITEMS 50% OFF OR MORE ARE FINAL SALES
If you experience a problem with the quality of the purchased merchandise, you will receive a refund after being deemed defective by manufacturer or management.